My Service Philosophy

        I believe in helping & informing clients : By knowing how the real estate process works and by providing the facts they need, Buyers and Sellers are able to make the decisions that are best for their own needs. To help them in this process, I provide individual real estate attention and guidance, as well as access to other service professionals, as needed. This personal touch is an important part of my Taylor-Made service since 1983.  You will not be assigned to an assistant, as I do not sub-contract out my services. I believe in being easy to reach: Call me at 613-292-5626. 

A majority of my business comes from repeat and referral clients and personal connections (87% for 2011). May I help you, or someone you know?  Call to talk anytime - no obligation. I am never too busy for any of your referrals.

Real Estate Qualifications - Realtor

• Real estate is my full-time, and only, job.
• Ethical: never any complaints or disputes
• Experienced, licensed Realtor since 1983  
• Re/max sales representative since 1989
• Member of the Re/max Hall of Fame
• Top Producer - Consistent award winner
• Accredited Buyer Representative course (ABR) 
• Educational updates over the past 28 yrs include courses on: legal updates; ethics; landlord and tenant legislation; power of sale; relocation; investments; septic systems; marketing, including internet marketing -Canadian Condominium Institute - Directors Course 
• Member of the Canadian, Ontario and Ottawa Real Estate Associations
• Satisfied clients - See My Testimonials
• In 2011, 100% of my listings actually sold, at 99% of asking price and in 10 days. (Excluding one which took longer. The client believed in me and waited and it is now sold at 85% of original asking price: or 97% of the lowered asking price) 

My Re/Max Office:  located in the east end of Ottawa: in the heart of Orleans. 

• Committed to giving back to the community. As a "Miracle Office, a portion of the commission of each sales representative is donated to CHEO
• Regularly raising money also for the Canadian Guide Dogs for the Blind

 Re/Max: Metro-City Realty Ltd. -  www.Re/Maxottawa.com

Re/max metro-city placed 17th  for production all Canadian real estate offices for 2009. Re/Max Metro's Market Share of Ottawa home sales 2009: With 211 sales representatives, the company our representatives average 19.1 sales per person.

Personal:  
 
I am an Ottawa native. As my father's job required many transfers, I moved many times as a child. I understand first hand the stress moving has on a family. As an adult, I raised my own 2 children in different homes and areas in the east end of Ottawa.   

• Bachelor of Arts ( history) Past work experience: Library of Parliament: New Zealand High Commission
• Interests: Toronto Blue Jays, politics, walks+
• Proud supporter of the Ottawa Humane Society's Breaking Ground Campaign 

What they are saying about me?

(Jan/12)This wonderful lady sold my sister's place, (and found her a new place), sold my Mom's place and my father-in-laws place. Very kind and honest real estate agent and a lovely lady all around. Do yourself a favour the next time you're thinking of buying/selling. You won't be sorry. Thank you Joan, for all you have done for our family! Happy new year 2012! Catherine Hickson

(Jan/2012) We highly recommend you to anyone we know. You can certainly quote us anywhere...regarding your escellnt work...(Seller and Buyer) Harry Clarke and Marie Grant

(Mar/11)  We will be glad to pass your name along:  you were very helpful and of course you can use our testimony in your website….Basically we liked: your quick response time; your availability without any pressure; your diligence; and that you listened and understood our needs for the house. As well we found you to be personable and kind…..Buyer's comments

(Feb/11) On behalf of....we would like to thank you for all your superb efforts regarding the sale of....we appreciate your professionalism and earnest desire to see that a succesful conclusion... ( another realtor's note to me. Nice to hear I work well with others)